Manage your customers' feedback to improve their satisfaction and increase the recommendation

Our offer

Improve your customer’s satisfaction thanks to our digital solution

Solution de relation client upMyShop! qui permet de mesurer la satisfaction client.

Thanks to our tools, we can measure your customer’s satisfaction. We assist brands to reinvent their customer experience.

PLAN A DEMO

+0%

increase in rating

satisfied customers

+0%

response to reviews

Our offer in 6 points

UpMyShop! The solution to manage your customer satisfaction

Gain your client’s preference by disseminating reliable, up-to-date and relevant information on various customer feedback platforms from a centralized Back Office.

Having a Business Page on Google My Business for your point of sale is an absolute necessity to have a good Local SEO, but also to have good customer relationship. Moreover, customer reviews are very important for search engines in their indexing process. This will contribute to improve your “drive to store”.

Discover

Know everything that is being said about your brand by collecting customer feedback in the right place and at the right time using UpMyShop! widgets, field surveys conducted by our teams and on all social networks.

UpMyShop! aggregates the various social networks in order to measure customer satisfaction. It allows to recover and centralize their verbatim, notations, name or nickname and date. Whatever your sources of customer feedback, UpMyshop! centralizes them on a single platform and publishes them on UpMyShop.com.

Discover

Engage your customers by answering efficiently to their feedbacks

The UpMyShop platform! natively makes it very easy to respond to the voice of the customer; provision of response support tools available natively. You thus nourish your customer relationship and encourage the improvement of your e-reputation and your SEO.

Discover

Identify your strengths and areas of improvement thanks to our semantic analysis.

With UpMyShop! you have a semantic analysis tool, powerful and evolving. Reviews gets analyzed in real time on the platform, allowing you to identify and manage positive and negative reviews. This is the essential tool to plan your action plans efficiently.

Discover