Thanks to our tools, we can measure your customer’s satisfaction. We assist brands to reinvent their customer experience.
Having a Business Page on Google My Business for your point of sale is an absolute necessity to have a good Local SEO, but also to have good customer relationship. Moreover, customer reviews are very important for search engines in their indexing process. This will contribute to improve your “drive to store”.
DiscoverUpMyShop! aggregates the various social networks in order to measure customer satisfaction. It allows to recover and centralize their verbatim, notations, name or nickname and date. Whatever your sources of customer feedback, UpMyshop! centralizes them on a single platform and publishes them on UpMyShop.com.
The UpMyShop platform! natively makes it very easy to respond to the voice of the customer; provision of response support tools available natively. You thus nourish your customer relationship and encourage the improvement of your e-reputation and your SEO.
With UpMyShop! you have a semantic analysis tool, powerful and evolving. Reviews gets analyzed in real time on the platform, allowing you to identify and manage positive and negative reviews. This is the essential tool to plan your action plans efficiently.
A tool to perform all the analysis that you need and follow Key Performance Indicators
UpMyShop! allows you to see at a glance how your establishment is positioned against its direct competitors.
Scan the data
To improve your
e-reputation
and its web visibility
Generate positive data
To improve
your online rating by
25 %
Centralize all sources
You will know what
people are saying about you
and your competitors
Feed your
customer relationship
100%
relevant
posts
Analyze the
available data
Improve
your KPI
With UpMyShop! you have access to the best customer satisfaction management platform
An aggregator
of the customer voice
Centralize all contacts with your customers to be present and not miss any customer feedback.
A customer
satisfaction barometer
in real time
Continuously collect reviews and ratings from your points of sales
A real channel
of dialogue
Centralize thanks to the processing of customer feedback, centralized in one click!