Our offer

Improve your customer’s satisfaction thanks to our digital solution

Solution de relation client upMyShop! qui permet de mesurer la satisfaction client.

Thanks to our tools, we can measure your customer’s satisfaction. We assist brands to reinvent their customer experience.

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increase in rating
%
satisfied customers
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response to reviews
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Our offer in 6 points

UpMyShop! The solution to manage your customer satisfaction

Gain your client’s preference by disseminating reliable, up-to-date and relevant information on various customer feedback platforms from a centralized Back Office.

Having a Business Page on Google My Business for your point of sale is an absolute necessity to have a good Local SEO, but also to have good customer relationship. Moreover, customer reviews are very important for search engines in their indexing process. This will contribute to improve your “drive to store”.

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Know everything that is being said about your brand by collecting customer feedback in the right place and at the right time using UpMyShop! widgets, field surveys conducted by our teams and on all social networks.

UpMyShop! aggregates the various social networks in order to measure customer satisfaction. It allows to recover and centralize their verbatim, notations, name or nickname and date. Whatever your sources of customer feedback, UpMyshop! centralizes them on a single platform and publishes them on UpMyShop.com.

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Engage your customers by answering efficiently to their feedbacks

The UpMyShop platform! natively makes it very easy to respond to the voice of the customer; provision of response support tools available natively. You thus nourish your customer relationship and encourage the improvement of your e-reputation and your SEO.

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Identify your strengths and areas of improvement thanks to our semantic analysis.

With UpMyShop! you have a semantic analysis tool, powerful and evolving. Reviews gets analyzed in real time on the platform, allowing you to identify and manage positive and negative reviews. This is the essential tool to plan your action plans efficiently.

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Improve the performance of your point of sales with a periodic monitoring

A tool to perform all the analysis that you need and follow Key Performance Indicators

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Stand out from your competitors by monitoring their satisfaction rating

UpMyShop! allows you to see at a glance how your establishment is positioned against its direct competitors.

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The advantages of UpMyShop!

UpMyShop! permet de scanner toutes les data de vos avis clients

Scan the data

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To improve your
e-reputation

and its web visibility

UpMyShop! permet de générer la data positive

Generate positive data

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To improve
your online rating by
25 %

 

Centraliser tous vos avis clients sur une même plateforme : UpMyShop!

Centralize all sources 

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You will know what
people are saying about you

and your competitors

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Feed your
customer relationship

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100%
relevant
posts

Analyser la data disponible de vos points de vente et centraliser vos avis.

Analyze the
available data

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Improve
your KPI

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With UpMyShop! you have access to the best customer satisfaction management platform

The advantages of UpMyShop!

A solution adapted to your needs

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Outils de mesure de satisfaction client et d'e-reputation

An aggregator

of the customer voice 

Centralize all contacts with your customers to be present and not miss any customer feedback.

Le baromètre de satisfaction clients en temps réel sur notre solution d'avis clients.

A customer
satisfaction barometer
in real time

Continuously collect reviews and ratings from your points of sales

UpMyShop! permet de centraliser, traiter les avis de vos clients.

A real channel
of dialogue

Centralize thanks to the processing of customer feedback, centralized in one click!