Your e-reputation monitor

Control everything that is said about your brand on all platforms

70 % of French people consult online reviews before choosing a company, a professional or a business.. Indeed,social networks are a significant source of customer expression. It is essential to process and analyze them to have an exhaustive view of the voice of the customer. Hence the importance of being informed of these online comments to control your e-reputation.

However, the media for collecting opinions are multiple Google files, social networks, opinion sites, internal solutions...and therefore, this represents a mass of raw and complex à to process with an increase in the workload.

Managing your e-reputation easily is essential to your growth !

Outils de mesure de satisfaction client et d'e-reputation

With UpMyShop!

The Customer Feedback Management UpMyShop! allows you to aggregate all of your customer reviews on a single platform regardless of the source by limiting the workload.
To increase your rating,UpMyShop! also allows you to give visibility to your ambassadors by soliciting them throughout the customer journey in pull or push. These
testimonials are then published on

Easily collect more customer reviews with UpMyShop! Widgets :

  • Very simple to install, these "forms" allow you, throughout the points of contact, to encourage the filing of opinions and to distribute these customer opinions on any medium: email, website, QR Code, screen , terminal, etc.
  • This autonomous feedback deposit system, without the intervention of your teams and non-intrusive, in a pullover gives the customer the opportunity to give feedback when they wish.
Mesurer la satisfaction client grâce aux enquêtes de satisfaction client

Survey your customers with UpMyShop! Satisfaction Surveys!:

  • Ad hoc customer satisfaction surveys face to face, by email, SMS, etc., turnkey to better understand the satisfaction of your customers.
  • Aggregation of the results of your online and field surveys with other customer feedback for a truly complete analysis of the voice of the customer.
  • The results of the survey available in real time on the UpMyShop! back office.