Customer-Labs is a specialist in managing customer satisfaction. We are here to help you improve your customer satisfaction satisfaction with our UpMyShop!
Our teams of customer satisfaction experts are on hand to help you, collect customer reviews, manage positive and negative customer reviews, analyze trends in your customer reviews, but also assess your positioning in relation to your competitors !
Win the preference of your customers by distributing reliable, up-to-date and relevant information on different customer review platforms from a centralized back office.
Know everything that is being said about your brand by collecting customer feedback in the right place and at the right time using UpMyShop! widgets, field surveys conducted by our teams and on all social networks.
Engage your customers by effectively responding to all your customer feedback
Identify your strengths and areas for improvement through semantic analysis.
Improve the performance of your point of sale with periodic monitoring.
Stand out from your competitors by monitoring their satisfaction rating.